I have owned this car for 3 years now and I haven't had any issues at all, except for the Infotaiment System that had an small crack inside. Called Mazda after a month, they had it replaced after 2 weeks.
Don't buy this car if you are shopping for 7-seater as the 3rd row is kinda small. I have a family of 3 so I didn't really need it, I just use it as 2rows with a huge space at the back. The interior is one of the best in it's class.
The driving is even better compared to Pilot and Highlander. The Turbo engine gives you a more exciting driving experience and of course Mazda's SkyActiv tech.
All in all, It really is a reliable SUV for a family of 3-5. The Quality is great, comfort is above average, styling is top-notch and Value is the best. For 35k USD this is the cheapest yet best when it comes to performance. Really an underrated SUV.…
Very fun to drive, stylish family SUV
By Ham | on Sunday, January 13, 2019
4.0
Not only does it turn heads with how beautiful this SUV is, but the ‘19 Mazda CX-9 Grand Touring is so fun to drive. It doesn’t even feel like your driving a 3rd row vehicle. Ive had CX-9 for about 3 months, a little over 5,000 miles, and performance wise it’s been great. I live inPittsburgh PA where there’s a lot of hills, and I’ve finally driven it during a snowy night and I felt safe the whole time. The AWD is amazing, did not have any trouble going up those steep hills with an inch or two of snow. The inside feels like I’m driving a BMW or so, the quality of materials is awesome! I do however have to say that the backup and front camera are disappointing. The 3rd row seating can be a little tight, but I’ve sat inside a Tahoe and there wasn’t much difference. The CX-9 does lack room the trunk, my first family trip of 7 people, we had to use a roof top bag for our luggage. Overall, it’s so fun to drive! I like to drive pretty fast, and the CX-9 turbo engine with premium gas gives a nice acceleration and the handling is awesome! (Pittsburgh has a lot of curves) I love the design Mazda really turns heads, makes me feel like I’m driving a luxury vehicle at an affordable price.…
This car rocks
By mdumond | on Monday, December 31, 2018
5.0
This car rocks. I've had the 2018 GT model for 3 months now and I can honestly say that even beyond that “new car feeling” phase, I really love this car.
The good:
1) It is downright stylish and beautiful, both inside and out. It really is a head-turner. Since there aren’t many other CX9’s out there, I often get asked about the car.
2) It is plenty powerful albeit with a very short turbo lag. I can’t think of any occasion where the engine wasn’t putting out what I needed. I can even burn rubber from a stop if ever I feel the need.
3) Has just about every safety feature. And unlike other cars I have seen, all these features are “well-tuned” and rarely do I get a false warning.
4) Handles like a sport car. Takes corners well, and instills confidence in the drive – feedback is good and you just know what the car is going to do.
5) Rides well – takes bumps very nicely and is, for the most part, quiet inside.
6) The Bose stereo is great.
My gripes:
1) You cannot use the touchscreen when driving. Mazda disables this for safety.
2) The center console is extra wide and my knee hits up against it.
3) The stop-and-go cruise control takes you down to a stop in traffic jams, but you have to press resume or press the gas pedal once the car in front of you moves forward. This resume process can get tedious and I can’t imagine any safety reason why this is required. Just go already.
4) The adaptive cruise control is not smart enough to know that a car has just cut in front of you until that car is about ½ way into your lane, which often times requires intervention especially if that car did so aggressively.
5) Although you can roll up the windows after turning off the car, you can not close the sunroof unless the ignition is on.
6) There is no light in the glove box, nor does it lock.
7) Although it sounds like a great idea, I really don’t get much use out of the sign recognition system and find it gimmicky. It only shows you stop signs and speed limit signs. Don’t get me wrong, the feature is fine, I really don’t pay attention to it and don’t find it useful.
8) The built-in navigation system is not very good – hard to enter addresses, and the graphics are mediocre, nor does it include integrated traffic. I have added Mazda Carplay which has helped, but you lose turn-by-turn guidance on the head-up display when you use Google Maps/Apple Maps/Waze via Carplay.
9) The lines on the backup camera don’t move with your steering wheel.
10) The Mazda Connect info system is not as intuitive to use as it could be and could be laid out a little better. Seems like there are a few more clicks than are necessary to get around.
11) The engine can be a little loud when accelerating.
12) The fuel economy readings are tightly-coupled with the tripometers. The readings that show on the dashboard are not current readings – they are readings since you last reset your tripometer. You can get current gas mileage readings, but it is buried as an app on the Mazda connect system and something you have to open up to see.
In summary….
If you are looking for an SUV with this style and size, then this car is definetly worth considering. Sitting in it is like sitting in a cockpit. Stylish, comfortable, sporting, powerful, quiet, and fully-loaded. Attention to details like nothing else in its class (Jeep, Explorer, Highlander, etc), and I dare say that it rivals the luxury brands. And a Mazda, right? Who knew?…
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